We take your privacy rights as a customer seriously. In this Privacy Policy, references to “we” and “us” are to www.unilet.net and to Unilet Sound & Vision, company number 03762339, registered office 35 High Street, New Malden, Surrey, KT3 4BY. This policy outlines the data we collect from our visitors and how we use it.
What information we collect and why?

Unilet Sound & Vision Limited will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you, which includes name, address, email and telephone number. You don’t need to provide us with any of your personal data to use www.unilet.net, “the website”, however you won’t be able to purchase items from our web store without providing us with your personal data first. Why we need it We need to know your basic personal data in order to link the orders for goods or services you buy from us, with you, in line with this overall contract. We will not collect any personal data from you we do not need in order to fulfil these contracts with you.

What we do with it

All the personal data we process is processed by our staff in the UK and for the purposes of IT hosting and maintenance this information is located on secure servers within the UK.

No 3rd parties have access to your personal data unless the law allows them to do so. We may be required to pass on delivery and or contact information to 3rd party delivery services in order fulfil your order with us. You will receive emails from us regarding your purchases, and in response to any questions you send us via the contact form on the website. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data, and our staff are trained in their data protection responsibilities. We don’t collect or store any credit card or financial information ourselves, as this is handled by our Payment Gateway Provider, Paypal. Should you wish to see their individual privacy and security policies, please visit their websites.

How long we keep it

We need to keep your basic personal data up until 6 years after the day of your order due to our obligations to the UK HMRC. In some circumstances we may need to keep your data for longer due to for any purpose of product recalls or aftercare service with your purchase.

What we would also like to do with it

We would like to use your name and email address to inform you of our future offers and new products by adding you to our mailing list. This is completely optional and your information is not shared with third parties at any stage. You can unsubscribe at any time by clicking the unsubscribe link in any of our newsletters, or by visiting your account / profile page on the website and de-selecting the mailing list subscription checkbox. This will not affect your ability to use your account for making future online store purchases. What are your rights? If at any point you believe the information we process on you is incorrect, you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO) in the UK, or the relevant office in your country. Our Data Protection Officer is Amit Patel and you can contact him at dataofficer@unilet.net

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Unilet Sound & Vision, 35 High St, London, New Malden KT3 4BY email : hello@unilet.net

IN ORDER TO MONITOR THE PERFORMANCE OF OUR SITE WE COLLECT:

  • An IP address to monitor site traffic and volume of visitors
  • A session ID to uniquely identify you on our site and enables you to purchase from us

IN ORDER TO FULFILL ANY ORDERS PLACED WITH US WE COLLECT:

  • An email address to contact you
  • Your full name
  • Credit card and delivery address for security fraud checks

What are cookies?

We use “cookies”. Cookies are a small piece of data we store on your computers hard drive which contains information about you. If you reject the cookies you may be limiting your use of some areas of the site and disabling your ability to purchase from us. Our cookies hold the following information:

  • A unique identification number in order to keep track of your order
  • A unique order reference number to help identify the order as a whole
  • A unique indenftification number to help us monitor our sites usage and improve your browsing experience

WE USE THE FOLLOWING COOKIES ON OUR WEBSITE AND NEVER STORE ANY SENSITIVE INFORMATION ABOUT YOU;

  • sid_customer_xxxxx – Used by our website to process your order
  • sid_uniq_code – Used by our website to identify you on our website
  • __utma, __utmb, __utmc, __utmz, __unam – Used by our analytics software to help make your browsing experience better and more efficient

The information within the cookie can only be understood by our website and our analytics software. Cookies only store information for a defined period of time until they expire. You can delete these cookies in your browsers security settings.

What we do with your information?

All personal information we may collect from you when using this website will be used only in accordance with the Data Protection Act 1998 and all other applicable laws.